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Randy Hoffman, Fred Ruemper (Eds.)
Captus Press,
ISBN
978-1-55322-229-3
(2010)
Since the 1920s, case studies have held a critical role in business studies, and they add a unique dynamic to the classroom. Cases give meaning to business concepts and theories taught in class. Real-life situations help students understand the real-world business/working environment by engaging students and sparking lively discussion in class. The seventh edition of Organizational Behaviour: Canadian Cases and Exercises contains 65 medium length and extensive (from 2 to 14 pages) cases drawn from Canadian and international managerial experience, as well as 25 single-issue exercises that allow for interactive organizational behaviour learning. With cases covering a wide range of topics — individual behaviour, group processes, organizational issues, and change, instructors will easily find a variety of cases that will accelerate their students’ interest in learning organizational behaviour and management. For students at an introductory level, where getting started can be difficult, the single-issue experiential exercises can be assigned alone or combined with cases to guide them through the process of putting theory into practice. Specific questions are provided for directed analysis or the cases can be assigned for a general analysis. A short guide to case analysis is also included to provide students with a structure for approaching their assessment of the situations presented. Contemporary organizational behaviour textbooks typically carry few, and oftentimes short, cases, leaving instructors looking for the means to achieve the learning goal of better understanding theory by putting it into practice. Organizational Behaviour, 7e offers a perfect supplement to any theoretical material at an introductory or advanced level. Instructor's resources include case summaries, teaching objectives, and suggested answers to end-of-case questions. Resources also include an easy-to-use topic matrix that assists instructors to select appropriate cases/exercises for teaching needs. Should you require only a few cases for your course, Organizational Behaviour, 7e can be tailored to meet your specific needs. Custom editions can be created for your class. Academic departments interested in making case studies a broad component of their students’ learning, we also offer departmental subscriptions to the contents. Please contact us for more information. Custom eBooks available for courses! Pricing: $5.50 + $1.50 per case.
Preface Cases The Purpose and Analysis of
Case Studies Case 1 Action Realty Inc. (A)
Case 2 Action Realty Inc. (B)
Case 3 Affirmative Action at
the University of Selkirk Case 4 A-Plus Drywall
Limited Case 5 Alice’s Expense
Account Case 6 The Auto Finance
Centre Case 7 Automation in the Book
Store Case 8 Barry Wilson Case 9 Best Food
Grocer Case 10 Blossom Inc. Case 11 Brewmaster
Limited Case 12 Brooklyn’s
Dining Case 13 Central Prairie
Hospital Case 14 Chemplus Inc. (A)
Case 15 Chemplus Inc. (B)
Case 16 Club Chaos Case 17 The Communication
Taskforce Case 18 Company K Case 19 ConAccFin Case 20 Conavia “H” Case 21 Cross-cultural
Connections Case 22 DataSil Inc. Case 23 DeskPal Ltd. Case 24 Dimitri’s Baked Goods
Inc. Case 25 Easy-Money Department
(A) Case 26 Easy-Money Department
(B) Case 27 The Email
Manager Case 28 Federal
Airlines Case 29 Flexible Packaging
Inc. Case 30 The Georgian Rescue
Squad Case 31 Greig’s
Supermarket Case 32 Harassment in the
Ministry Case 33 Harbour General
Hospital Case 34 The Hiring
Process Case 35 Hi Style Inc. Case 36 HK Handbags Case 37 The Honourable
Head-Hunter Case 38 The Human Resource
Strategies Branch Case 39 The John Highfield
Company Case 40 LiveLife Health
Care Case 41 Machined Solutions
Inc. Case 42 Mason
Electric Case 43 Metropolitan General
Insurance Case 44 Millennium Presence
Advertising Case 45 Motivation in the
Boiler Room Case 46 Multi-Bake
Corporation Case 47 Multi-Store’s Imaging
Department Case 48 The New Sales
Commission Case 49 Newton
College Case 50 The People’s
Insurance Company of Canada Case 51 Portrait of a
Canadian Advisor Case 52 Puck Stop Case 53 The Ready-to-Eat
Department Case 54 Reduced Hours Case 55 The
Reorganization Case 56 Returned
Goods Case 57 Ridgway Furniture
Limited Case 58 Robert Bart Case 59 Sandra
Beaumont Case 60 Sarah
Hannigan Case 61 Terra Company Case 62 Victory
Fashions Case 63 WD Inc. Case 64 Weston Tire
Corporation Case 65 Zimmer Engineering
Limited Exercises Equity Theory
Exercise 1 Earn Your
Mark Perception and Attribution
Exercise 2 Improving
Communication Learning and
Reinforcement Exercise 3 Classical
Conditioning in Advertisements Exercise 4 Worker
Monitoring Exercise 5 The Model
Boss Exercise 6 Cognitive Learning
in Trade Journals Creativity Exercise 7 What’s the Use —
Innovation Personality and
Attitudes Exercise 8 Self-Esteem
Inventory Exercise 9 Risk
Taking Drives and
Needs Exercise 10 What Matters in a
Job? Motivation Exercise 11
Occupational Values Exercise 12 Job
Enrichment Interpersonal
Communication Exercise 13 Feedback in
Communication Exercise 14 Linear
Communication Group Decision
Making Exercise 15 Bidding
Exercise Leadership Exercise 16 Span of
Control Power and
Influence Exercise 17 Sources of
Power Conflict
Exercise 18 Let’s Make a
Deal! Exercise 19 Mediating
Conflict Organizational
Design Exercise 20 Mechanistic or
Organic Exercise 21 Enriched Job
Design Exercise 22 Personnel
Selection Quality of Work
Life Exercise 23 Measurement
Scale Organizational Culture and
Values Exercise 24 Measure and
Evaluate Exercise 25 Census and
Climate
Online instructor's manual available.
Online Courses:
Randy Hoffman is an Associate Professor in the Faculty of Liberal Arts and Professional Studies at York University. Prior to joining the School of Administrative Studies in 1978, he conducted strategic assessments of potential high technology ventures for a large Canadian firm. This formed the "real world" context for Professor Hoffman's academic interests, which were translated into his authorship of a textbook on business policy after joining the Faculty. Cases he has developed have appeared in many Canadian and foreign textbook publications. He co-developed Resort Strategic Management Simulation to provide undergraduates, graduates and practicing managers with a comprehensive and interactive business learning experience. Professor Hoffman has also been instrumental in the design and creation of a computer-based learning platform for multimedia, interactive, online education, an initiative derived, in part, from his earlier career in electronic systems engineering. Current teaching interests include organizational behaviour and several intermediate and advanced courses in operational and strategic management. Fred Ruemper was a member of the part time faculty of the School of Administrative Studies at York University and prior to that of The School of Business and Economics at Wilfrid Laurier University in Waterloo. He was a full time faculty member at Georgian College in Barrie where he taught social science, political science, research and mathematics courses in a wide variety of business oriented programs. He is now retired. His primary academic interests are in the social sciences and throughout his career he has maintained a strong practical orientation through his private consulting activities as well as his public service work. His research work has been exclusively of an applied and institutional nature. While his main focus has been as a classroom teacher, he has served in a variety of full time and part time managerial positions, most recently as an academic dean. Fred is a strong advocate of the case study method which allows the students to try out their theoretical knowledge in real life situations. He is also a keen supporter of the use of exercises as an aid to understanding and applying theories.
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